Frequently Asked Questions:
1. What is the minimum order that I can place?
uCan Packaging aims to make affordable packaging materials available for everybody. This is why we are working with a low Minimum Order Quantity (MOQ). All our products are available starting from 500 pieces.
2. Do you offer large quantity discounts?
Yes. Discounts are available for all our products depending on the number of units you order. Generally speaking, we work with 5 different price/quantity categories. Increasing discounts and are available once you order more than 500, 1000, 5.000, 10.000, or 50.000 pieces. All the different prices for each price range for specific products can be found on its dedicated product page.
3. When will you ship my order?
We aim to ship out all orders within three working days. Larger orders (exceeding 5000 units) will be produced on demand. Production times differ depending on the size of your order but rarely exceeds 5 to 12 working days.
4. Where do you ship?
We ship globally. Please keep in mind that shipping costs and time may differ depending on where you are located. All our products are shipped out from our warehouse in Guangzhou, China.
5. How do you ship my order?
At uCan Packaging, we offer a wide range of different shipping methods. With each order you place, we can advise you on different shipping methods and prices. Hereby you can think inter alia about regular post, airmail, sea mail, SAL, as well as fast shipping. For the cheaper shipping methods, the delivery time (worldwide) lies around 4 to 8 weeks whereas fast shipping can be delivered globally within 5 working days.